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Duration, use and termination of the agreement
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The duration of the agreement is in principle of an indefinite duration and starts after a Xafax NetPay credit has been deposited into the consumer's user account. |
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The Xafax NetPay credit allows the consumer to place an order if the credit is sufficient. |
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The Xafax NetPay credit is not sufficient if the cost of an order is greater than the outstanding NetPay credit. The school / institution is not obliged to carry out the assignment in this case. The school / institution is also not obliged to carry out the assignment in proportion to the NetPay credit present. |
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The Xafax Netpay credit has a validity of 12 months, counted from when Netpay was last used. |
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The school / institution reserves the right to cancel the remaining balance if the funds have not been refunded or withdrawn after 1 year after deregistration / termination of employment. / td>
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The conditions and periods for the validity of Xafax NetPay credit can be changed by the school / institution. Such a change will be announced at least four weeks prior to the commencement thereof. |
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Upon termination of the Xafax NetPay connection, all agreements for services purchased will end.
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4. |
Payment
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Xafax NetPay credit can only be used for services specified by the school / institution. |
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the school / institution offers the consumer of an Xafax NetPay connection one or more options to top up NetPay credit. the school / institution can determine amounts that can be used to top up NetPay credit and can change the amount. |
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the school / institution takes great care when topping up and downgrading Xafax NetPay credit. If, nevertheless, a top-up or downgrading has been wrongly made or omitted, the school / institution is entitled to correct this.
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Payment for the use of the payment application is made exclusively by debiting the NetPay credit. |
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the school / institution offers the consumer the option to request an Xafax NetPay credit. |
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Complaints against amounts charged must be made known to the school / institution by e-mail within fourteen days of the date of purchase.
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